About IllusionMall.com

What is IllusionMall.com ? IllusionMall.com is functioning similar to the international auction site-eBay.com. IllusionMall.com is a secure avenue for trading in Malaysia. The idea of an auction site in Malaysia has taken off with tremendous responses. With local flavour, members feel a sense of belonging and constantly keep in contact with the IllusionMall Development Team to give feedback, it can be positive or negative. As our members are extremely valuable to us, we go to great lengths to accommodate for their needs and wants. Starting based on Consumer-to-Consumer (C2C) transactions, IllusionMall.com is now moving to becoming a channel for Business-to-Consumer (B2C) relationships. Many distributors have realised the power of using the auction system and are now using our site to trade and grow their business.

What's the attraction of IllusionMall.com

What are the attractions of using IllusionMall.com ? Many of us have a lot of items lying around the house that are not currently in use; whether second hand or new items that we have not gotten around to disposing of. This is a major compelling factor that have brought many users to IllusionMall.com. The track record for selling items is extremely good. Approximately 70% of all items posted for auction on our site are sold. Hence, users stand a good chance of obtaining a successful transaction. The interface is very user-friendly and easy to use. At a glance, most users get the hang of the system. We do focus heavily on customer support and in the event of any problems or queries arising, any e-mails / phone calls directed to us are responded to almost instantaneously. Problems that arise can also be posted in the forum and many users play a major role in replying and helping out others. With all our on-going efforts, a community of auction users has formed which are extremely diverse, and who actively interact amongst one another. This causes them to feel at home and comfortable trading with other members.

IllusionMall SupportTeam

Who make up the IllusionMall Development Team ? We make up a dynamic team that lend skills to each other, thus forging a strong group that work synergistically to make success a reality. The staff of IllusionMall.com are extremely diverse in nature, with skills ranging from business development, marketing, e-commerce, web design, programming and finance. Complementing each other where another lacks, we are able to form a close bond who work hard at what we do best - bringing satisfaction to all our members. Relative to other industries, IllusionMall has a team of young members, brimming with ideas on how to improve the site. Many of our avid members have even come aboard to help develop the site, as they know the intricacies of the IllusionMall site. With new ideas constantly being evaluated and discussed, the fun in bringing this site to you never ceases.

What is this community of users that you keep mentioning ? Many websites are impersonal in nature. Users have little interaction, if any, with one another. From experience and the way the Internet has been evolving, people want to have a say in things, make a difference and have a chance to stand out. Here at IllusionMall, we have recognised this need and have provided users with interactive capabilities that allow them to communicate with one another and be more than "just another member". All members have a chance to participate actively in forums and provide feedback not only about the IllusionMall.com services, but also on other members. Many more plans are in the working to further improve and foster closer ties between our members.